TERMS OF SERVICE

Last updated: 01/12/2024

Welcome to the Procon Marketing (Pty) Ltd. website. By accessing or using our site, you agree to comply with and be bound by the following terms and conditions of use. Please read these Terms of Service carefully before accessing or using our website.

GENERAL INFORMATION

This website is operated by Procon Marketing (Pty) Ltd. in South Africa. Throughout the site, the terms “we”, “us,” and “our” refer to Procon Marketing. By visiting our site, you agree to the following terms and conditions.

WEBSITE USE

This website is designed for browsing our product range and submitting quote requests only. We do not display pricing or accept payments on this website. All pricing and payment details will be provided when a formal quote is requested and accepted. Please note that all orders, payments, and deliveries will be arranged separately.

SHIPPING AND DELIVERY

Procon Marketing (Pty) Ltd. does not offer shipping or delivery services directly through our website. All arrangements for order fulfillment, including shipping and delivery, will be handled offline as part of the formal quotation and invoicing process.

RETURNS AND REFUNDS

Since we do not sell or ship products directly through this website, our standard return and refund policies do not apply to online browsing or quote requests. For information on returns and refunds related to invoiced orders, please contact us directly.

At Procon Marketing (Pty) Ltd., we are committed to ensuring customer satisfaction and maintaining the highest quality standards for our products. Please review our returns and refunds policy below:

Returns and Refunds Process

Since we do not sell products directly through our website, all return and refund requests must be made via email or phone.

Our team will guide you through the return process and provide the necessary information to proceed.

Assessment of Returns

Once we receive your request, we will assess the situation to determine the following:

  • The condition of the product.
  • Whether the product was used beyond its intended capabilities.

If the product is deemed faulty due to manufacturing defects or issues beyond normal wear and tear, a return and refund will be granted.

Refund Terms

Refunds will only be issued if the product is deemed faulty during our assessment. The refund amount will be processed as per the original payment method used for the transaction.

LIMITATION OF LIABILITY

To the extent permitted by law, Procon Marketing (Pty) Ltd. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the information provided.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Procon Marketing (Pty) Ltd., its directors, officers, employees, and affiliates from any claims, liabilities, damages, and expenses arising from your breach of these Terms.

GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under these terms will be subject to the exclusive jurisdiction of South African courts.

CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review the Terms periodically.

CONTACT INFORMATION

For questions or concerns regarding these Terms of Service, please contact us at:

Procon Marketing (Pty) Ltd.
Address: 60 All Black Street, Anderbolt, Boksburg 1459

Email: info@proconworkwear.co.za

Tel: 011 917 9402